🏢 Full
name and abbreviation
of basic information. The full legal name of IO is CEX. IO Ltd, abbreviated as CEX. IO。 In some regions, its operating entity may be registered under a different name, such as CEX in Spain. IO EUROPE, S.L., and in the United States CEX. IO Corp operates.
Name of sub-parent company CEX
. IO Ltd is the principal operating entity and does not publicly disclose explicit parent company information. It has subsidiaries or affiliated entities in several countries, including:
CEX. IO EUROPE, S.L.
CEX (Spain). IO Corp (USA, NMLS ID: 1804170)
CEX. IO Lithuania (Lithuania, the name of the specific entity was not fully disclosed)
did not find a clear complete list of subsidiaries, and some of the affiliated entities may be registered for regional compliance.
Founded:
CEX. IO was founded in 2013 as a cloud mining service provider and has since transformed into a multi-functional cryptocurrency exchange.
Registered National
CEX. IO Ltd is registered in the United Kingdom. It also has registered entities in other countries, such as the United States, Spain, and Lithuania, to meet local regulatory requirements.
Address
:
33 St. James's Square, London, Greater London, SW1Y 4JS, United Kingdom
United States Address:
100 SE 2nd St, Suite 3852, Miami, Florida, 33131, USA
Lithuania Branch:
Didžioji st. 18, LT-01128 Vilnius, Republic of LithuaniaOperating
StatusCEX. IO is currently in Normal Operations (Live) state. In October 2023, it suspended its UK operations due to regulatory adjustments, but resumed UK operations on September 11, 2024, in compliance with the requirements of the Financial Conduct Authority (FCA) in the UK.
Background
CEX. Founded by Oleksandr Lutskevych, IO initially focused on Bitcoin cloud mining, operating the then well-known mining pool GHash.IO, which at one point was close to controlling 51% of the Bitcoin network's computing power. In 2014, CEX. IO transformed into a cryptocurrency exchange, providing bitcoin buying and selling services, and was the first to support credit card purchases of bitcoin. Over the years, its business has expanded to nearly 200 countries and regions around the world, serving more than 15 million users, covering trading, storage, staking, lending and other services.
Registered capital
public information is not disclosed CEX. The specific amount of registered capital of IO. According to Companies House, CEX. IO Ltd is a limited liability company (Limited Company), and the registered capital may be a nominal amount, and the specific data needs to be further checked in the company's financial statements.
Key Executive Background
Oleksandr Lutskevych (CEO): CEX.IO Founder, participated in the development of Bitcoin mining technology in the early days, and led the team to design high-efficiency Bitcoin mining chips. Rich experience in blockchain and fintech.
Dmytro Volkov (Chief Technology Officer): Responsible for the technical architecture and platform development, focusing on the security and scalability of the cryptocurrency trading system.
Arina Dudko (Head of Entity, Director of Payment Solutions, Lithuania): In-depth experience in the field of regulatory compliance and corporate payments, participating in global cryptocurrency regulatory policy analysis.
Mark Taylor (Global Head of Anti-Money Laundering): Focuses on financial crime prevention and control, and has discussed fraud prevention strategies in the cryptocurrency market in the industry media.
Other executive information (e.g., CMO, CMO) is not fully disclosed and is only mentioned in acronyms.
Advisory Team
CEX. IO does not publicly disclose specific advisory team information. Some of the market analysis reports are published by its in-house market research team, showing that it has professional industry analysis capabilities, but it is not clear whether they are external consultants.
Enterprise Architecture
CEX. IO has a global operating structure with CEX. IO Ltd (UK) with a number of regional subsidiaries to meet local regulatory needs. Its operations are divided into the following main segments:
exchange business: providing spot trading, margin trading, and institutional-grade liquidity.
Payment services: credit cards, bank transfers and other payment methods are supported.
Compliance & Security: Global Anti-Money Laundering (AML) and Customer Identity Verification (KYC) systems.
Technical development: The in-house technical team maintains the trading engine, mobile app, and API interface.
The company has offices in the United Kingdom, the United States, Portugal, Lithuania and other places, with about 247 employees distributed on 6 continents.
Shareholding structure
CEX. IO is a private company with no detailed shareholding structure disclosed. It is known that it received an investment of 500 bitcoins from the Seedcoin Fund in the early days, in addition to institutional investors such as Level39. The current list of shareholders or shareholding ratio was not disclosed.
Nature of the
companyCEX. IO is a Limited Liability Company (Private Limited Company), registered in the UK as a private company, focusing on fintech and cryptocurrency services.
🗂
CEX. IO's businesses are categorized into Financial Technology (FinTech) and Cryptocurrency Services. Its main business covers cryptocurrency exchanges, payment processing, and blockchain technology solutions, and belongs to the emerging digital asset industry.
📊 Market
SegmentCEX. IO is positioned in the global cryptocurrency trading market, serving the following market segments:
retail customers: provides easy instant buying and selling functions, suitable for crypto beginners.
Professional Traders: Provides a highly liquid order book, margin trading, and API interface.
Corporate Customers: Institutional-grade transaction solutions and customized payment services.
Its market covers 99% of countries and regions, but due to regulatory restrictions, some countries (such as North Korea, Iran, Syria, etc.) are unable to use its services.
🛠 Service
CEX. IO provides the following core services:
cryptocurrency trading: spot trading, margin trading, and institutional-grade order execution are supported.
Instant Buying and Selling: Enables fast buying and selling of cryptocurrencies through a simplified interface.
Staking services: Users can earn income by holding specific cryptocurrencies.
Crypto Loans: Offer fiat loans secured by cryptocurrencies.
Payment processing: Funds deposits and withdrawals are supported by credit cards, debit cards, and bank transfers.
Mobile app: iOS and Android apps are available to manage your portfolio on the go.
API interface: WebSocket and REST API are provided for developers to automate transactions.
🛡️ Regulatory
informationCEX. IO places a high value on regulatory compliance and is registered and licensed in multiple jurisdictions:
- >
Regulated by the Financial Conduct Authority (FCA).
Regulatory effective date: 11 September 2024 (upon resumption of UK operations).
The specific regulatory license number is not disclosed, but it is registered with the FCA for compliance.
United States:
registered as a Money Services Business (MSB), regulated by the Financial Crimes Enforcement Network (FinCEN).
Certificate No.: NMLS ID: 1804170.
In 34 states are licensed for money transfer (MTL).
Regulatory Effective Date: Licensed gradually since 2013, dates vary by state.
Canada:
registered as a Money Services Business (MSB) and regulated by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC).
The specific certificate number was not disclosed.
Gibraltar:
registered as a Distributed Ledger Technology (DLT) provider, regulated by the Gibraltar Financial Services Commission (GFSC).
Regulatory effective date: not clearly disclosed.
Regulatory License No.: FSC1345B
UK:
💱 Trading Instrument
CEX. IO supports more than 200 digital currencies and tokens, including:
major cryptocurrencies: Bitcoin (BTC), Ethereum (ETH), Ripple (XRP).
Stablecoins: USDT, USDC.
Other tokens :D ASH, ZEC, Bitcoin Cash (BCH), Bitcoin Gold (BTG), etc.
Trading pairs cover transactions between cryptocurrencies and fiat currencies (e.g. USD, EUR) as well as cryptocurrencies. Its platform rigorously screens listed assets to ensure market demand, on-chain activity, and project credibility.
💻 trading software
CEX. IO offers a variety of trading platforms:
web platform: accessible via a browser, providing an intuitive interface and advanced trading tools.
Mobile app: Available for iOS and Android, it includes real-time price charts, trade execution, and account management features.
API interface:
WebSocket API: for real-time market data and order execution.
REST API: Suitable for bulk data queries and automated transactions.
Exchange Plus: An advanced trading platform for institutional clients that offers enhanced liquidity and order matching algorithms.
Its trading engine supports high-frequency trading, and the order execution speed is fast, making it suitable for professional traders.
💳 Deposit and withdrawal
methodsCEX. IO supports the following deposit and withdrawal methods:
credit/debit cards: Visa and MasterCard are supported, and are available for instant deposits and purchases.
Bank transfer: SWIFT and SEPA transfers are supported, which is suitable for large-amount capital operations.
Electronic payments: Some regions support payment methods such as Skrill and Neteller.
Cryptocurrency Deposits: Support a variety of cryptocurrencies to be deposited directly into the platform wallet.
Limitations:The basic account has a lower deposit and withdrawal limit and needs to be upgraded to a Verified Plus or Business account to get a higher limit.
Fees vary depending on the account type and trading volume, as detailed in the fee table (https://cex.io/fee-schedule) on their official website.
📞 Customer Support
CEX. IO provides 24/7 customer support in the following ways:
email: support@cex.io (general support), dpo@cex.io (data privacy), partnerships@cex.io (business cooperation).
Online Complaint Form: Users can submit complaints through the official website.
Help Center: Provides detailed FAQs, tutorials, and blockchain basics.
Social media: Post updates and respond to user inquiries through platforms such as Twitter (@cex_io), LinkedIn, etc.
Its mobile app and web platform provide real-time notifications to enhance the user experience.
🚀 core business and services
. IO's core business revolves around the cryptocurrency trading ecosystem, including:
spot trading: a highly liquid order book that supports multiple trading pairs.
Margin Trading: Leveraged trading without commission is available through the Margin.CEX.IO platform.
Instant Buy/Sell: Simplified interface for beginners to buy cryptocurrencies quickly.
Staking and Earnings: Support users to earn passive income by holding assets.
Enterprise Solutions: Customized trading and liquidity services for institutional clients.
Payment processing: Credit card and bank transfers are supported, covering multiple fiat currency markets around the world.
The service is designed for both beginners and professionals, providing comprehensive support from simple operations to complex trading strategies.
🖥 Technical
InfrastructureCEX. IO's technical infrastructure includes:
trading engine: supports high-frequency trading and large-scale order processing, with advanced order matching algorithms.
Liquidity Aggregation Engine: Connect to external liquidity sources to ensure a deep order book.
Technology stack: Use MongoDB (database), Rudderstack (data analytics), SonarQube (code quality management), and other technologies.
Mobile & API Support: Provides cross-platform access and is compatible with web, iOS, Android, and API interfaces.
Cloud services: Some services are based on Microsoft Azure to ensure high availability and scalability.
Its platform stability has been proven for ten years and is capable of handling high-value transactions and market volatility.
🔒 Compliance and risk control system
CEX . IO's compliance and risk control system includes:
KYC/AML: All users are required to complete identity verification, and premium accounts need to provide additional supporting documents.
Cold storage: Most of the user's funds are stored in cold wallets, and only a small amount of funds are placed in hot wallets to support daily transactions.
Security Certifications:
PCI DSS Level 2 Certification: Secures payment processing.
Strong anti-DDoS protection: Prevent cyberattacks.
Regulatory compliance: Comply with regulatory requirements from FinCEN, FCA, GFSC, and more.
Risk management: Monitor market activity in real-time, screen for suspicious transactions, and prevent fraud and money laundering.
Its privacy policy (https://cex.io/privacy-policy) specifies the measures for user data protection and complies with EU and UK data protection regulations.
📈 Market positioning and competitive advantage
Market positioning:
CEX. IO is positioned as a global cryptocurrency trading platform serving retail, professional, and institutional clients, with an emphasis on compliance, security, and user-friendliness. Its goal is to connect traditional finance with the crypto economy through an intuitive interface and strong technical support.
Competitive advantage:
global coverage: serving nearly 200 countries and regions, with a coverage rate of 99%.
Multi-functional platform: Trading, staking, lending and payment in one to meet diverse needs.
Regulatory compliance: Licensed in multiple jurisdictions to enhance user trust.
High security: Cold storage, 2FA (two-factor authentication), and anti-DDoS protection ensure the safety of funds.
User experience: Provide easy instant trading functions and advanced trading tools, suitable for users of different experience levels.
Its user base and liquidity are slightly inferior to Binance or Coinbase, but it has gained a foothold in the market through compliance and service diversity.
🤝 Customer Support & Enablement
CEX . IO is committed to empowering customers by:
educational resources: providing blockchain fundamentals, advanced trading techniques, and on-chain analysis tutorials.
Market Analysis: Regularly publishes market reports such as COMPASS to analyze cryptocurrency trends and regulatory developments.
Affiliate Program: Attract new users and increase community engagement with referral rewards.
Personalized Accounts: Basic, Verified, Verified Plus, and Enterprise accounts are available to meet the needs of different users.
Real-time tools: Price charts, cryptocurrency calculators, and historical data query features are available to help users make informed decisions.
🌍 Social Responsibility and ESG
CEX. IO's social responsibility and ESG (Environmental, Social, Governance) initiatives include:
Financial Inclusion: Lowering the barrier to entry for cryptocurrency investment through a simplified trading interface and multi-language support.
User Protection: Safeguard user funds and data through strict compliance and security measures.
Industry Promotion: Promote industry transparency and regulation through market analysis and regulatory discussions.
Sustainability: Specific environmental measures are not clearly disclosed, but its digital operating model reduces the resource consumption of traditional finance.
Its LinkedIn page shows that the company actively participates in industry conversations, advocating for user protection and regulatory compliance.
🤲 Strategic Cooperation Ecosystem
CEX. IO's strategic partnerships include:
payment partners: working with Visa, MasterCard, MoneyGram, and Stellar blockchains to enhance payments and liquidity capabilities.
Technology partners: Use the services of technology vendors such as Microsoft Azure, MongoDB, and more to ensure platform stability.
Regulators: Work with regulators such as FinCEN, FCA, GFSC, and more to ensure compliant operations.
Trade media: Collaborate with Cointelegraph, HackerNoon, and more to publish market analysis and industry insights.
Its enhanced affiliate program also shows that the company is expanding its market reach through collaboration with users and partners.
💰 Financial
HealthCEX. IO's financial health information is limited, but its stability can be inferred from the following aspects:
revenue: Revenue is estimated at $23 million in 2025, indicating stable operational capacity.
Financing: Early access to Seedcoin Fund and Level39 to support its business expansion.
User base: More than 15 million users, showing strong market appeal.
Staff: Approximately 247 people spread around the world, indicating that it has a certain scale of operation.
As a private company, it does not disclose detailed financial statements or debt information, but its ongoing operations and global expansion indicate a relatively strong financial position.
🛤️ future roadmap
CEX. IO's future development plans include:
platform upgrades: continuous optimization of the trading engine and the introduction of more advanced trading features, such as enhanced margin trading and liquidity aggregation.
Market Expansion: Further access to emerging markets and expanded service coverage.
Regulatory compliance: Continue to work with global regulators to ensure legal operations in more jurisdictions.
Technological innovation: Explore the application of artificial intelligence and predictive modeling in trading and risk management.
User empowerment: Enhance users' understanding and engagement with the cryptocurrency market through educational resources and market analysis.
