🌐 Company
OverviewLBank is a global cryptocurrency trading platform focusing on providing digital asset trading, derivatives services and related financial products. Since its establishment, LBank has served users in more than 210 countries and regions through technological innovation and global operations, and is committed to providing a safe and convenient cryptocurrency trading experience for individual and institutional customers. The platform occupies a place in the industry with its diversified trading products and low fee structure, especially in the Asian market.
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Thefull name and abbreviation of the basic information
Full name: LBK Blockchain Co., Limited
Abbreviation: LBank's
sub-parent company
nameLBank is operated by LBK Blockchain Co., Limited, and no clear parent company or subsidiary information has been publicly disclosed. According to the available data, LBank operates as an independent entity and does not have a direct connection with a large financial group.
Country of Registration
: LBank is registered in the British Virgin Islands.
The English headquarters address
public information does not provide a specific headquarters address, only mentioning that LBank is registered in the British Virgin Islands and has operating offices in Hong Kong, Singapore, Canada, Lithuania and other places. The official contact information points to an email address (service@lbank.com) rather than a physical address.
Operating
StatusLBank is currently in active operation, with a stable daily trading volume of about $985 million (as of May 2025) and a growing user base with more than 15 million registered users worldwide.
BackgroundLBank was founded in 2015 and initially positioned itself as a centralized digital asset trading platform serving international users, with a focus on the Asian market. The platform has quickly attracted global users by supporting multiple cryptocurrency trading pairs and innovative financial products such as grid trading, staking services. Emphasizing technology-driven and user empowerment, LBank has actively participated in the incubation of blockchain projects through investment departments such as LBK Labs in recent years to support the development of the Web3 ecosystem.
The public information on registered capital
does not disclose the specific registered capital amount of LBank.
Key Executive Background
Eric He (CEO): Founder and CEO of LBank, with nearly ten years of experience in the fintech and blockchain industry, has participated in a number of blockchain project start-ups, focusing on the technology development and market expansion of digital asset trading platforms.
Johnason Chan (Founder): Co-founder in strategic planning with a background in blockchain technology and corporate management.
Other executives, including the head of global marketing (B.W.) and the head of the Korean market (W.W.), have less background information, indicating that LBank's executive team is relatively low-key.
Advisory
TeamLBank does not publicly disclose the details of its advisory team and may rely on its internal technical and compliance team rather than external consultants.
The corporate
structureLBank adopts a flat management structure, which consists of core departments such as trading platform operation, technology development, marketing, compliance and risk control, and LBK Labs (investment and incubation department). The platform has multiple operating offices around the world to ensure 24-hour service coverage.
Shareholding
structureLBank is a privately held company with an undisclosed shareholding structure. In September 2023, LBank closed a $52 million funding round from investors including Consensus Lab, Capstone Venture Group, Quest Capital and MOL, with undisclosed shareholdings.
The nature of the company
: LBank is a private limited liability company that belongs to the fintech and blockchain industry.
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LBank is a financial technology (FinTech) company, which is specifically classified as a cryptocurrency exchange (CEX, Centralized Exchange). Its business covers digital asset trading, derivatives services and blockchain project investment, and is positioned as a global financial services platform.
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Marketsegmentation LBank is a secondary market trading platform in the cryptocurrency trading market, serving both retail and institutional investors. Market positioning focuses on:
retail market: for individual users, providing convenient spot trading, derivatives trading and pledge services.
Institutional Market: Provide API interfaces, Web3 development tools and customized trading solutions for corporate customers.
Regional market: With the Asian market as the core, it covers 210+ countries and regions around the world, especially in Southeast Asia, Europe and Africa, with a high user penetration rate.
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serviceLBank provides the following core services:
spot trading: supports 900+ cryptocurrency trading pairs, including BTC, ETH, USDT and other mainstream assets and MEME tokens.
Derivatives trading: including futures, options and perpetual contracts, with leverage up to 125 times.
Staking services: Users can earn passive income by staking tokens, and the platform claims to provide the highest staking rewards in the industry.
Grid Trading: Provides an AI-assisted grid trading strategy for the spot market to help users profit in a volatile market.
LBK Labs: Invest in and incubate blockchain start-up projects to support the development of the Web3 ecosystem.
P2P trading: Support peer-to-peer trading, covering 50+ fiat currencies.
API service: Provide developers with trading interfaces, support algorithmic trading and Web3 application development.
🔍 Regulatory information
LBank is regulated in multiple jurisdictions, and compliance is one of its core operating principles. Here's the key regulatory information:
US:
regulator: National Futures Association, NFA)
Effective Date: 2015 Progressive
Acquisition Note: LBank is registered as a Money Services Business (MSB) in the United States.
Canada:
regulator: Financial Transactions and Reports Analysis Centre of Canada (FINTRAC)
Effective date: 2015
Italy:
regulator: Organismo degli Agenti e dei Mediatori, OAM)
Effective date: circa 2020
Australia:
regulator: Australian Transaction Reports and Analysis Centre (AUSTRAC)
Effective since: circa 2020
LBank verifies asset reserves through the Merkle Tree, enhances transparency, and complies with anti-money laundering (AML) and know-your-customer (KYC) requirements. Users can choose not to complete KYC, but the function of accounts that do not pass KYC is limited.
📈 trading products
LBank provides a variety of trading products to meet the needs of different users:
spot trading: support 1091 trading pairs such as BTC/USDT, ETH/USDT, etc., covering mainstream currencies and emerging tokens (such as MEME).
Futures contracts: Perpetual contracts and delivery contracts are available to support high-leverage trading.
Options Trading: Provides flexible derivatives trading tools for advanced users.
ETF trading: Leveraged cryptocurrency ETF products are supported.
Staking products: Users can stake mainstream tokens (such as ETH and ADA) to obtain income.
MEME tokens: LBank has performed well in the MEME coin market, listing 240+ mainstream MEME coins and 40 potential tokens.
🖥️ trading software
LBank provides multi-platform trading support:
Web: HTML5-based trading interface, supporting real-time quotes, candlestick charts and order management.
Mobile: iOS and Android apps are available to support spot and derivatives trading and asset management.
Desktop: A dedicated desktop client is not available.
API interface: Support REST and WebSocket API, suitable for algorithmic trading and high-frequency traders.
The trading software integrates with Cloudflare Web Optimizations, Alibaba Cloud CDN, and Google Tag Manager to ensure low latency and high availability. The platform also supports multi-language interfaces, covering English, Chinese, Korean, etc.
💳 Deposit and withdrawal
methodsDeposit methods:
cryptocurrency deposits: support 900+ currencies such as BTC, ETH, USDT, etc., and deposit fees are free.
Fiat currency deposits: support 50+ fiat currencies (USD, EUR, JPY, etc.), through bank transfer, Visa/MasterCard, ApplePay and other 20+ payment methods.
Withdrawal Method:
Cryptocurrency withdrawals: Users can withdraw to any on-chain address and pay network gas fees.
Fiat withdrawals: Bank transfers are supported, with fees and processing times varying by region.
Security measures: Support 2FA (two-factor authentication), anti-phishing code and withdrawal whitelist functions.
📞 customer support
LBank offers multi-channel customer support:
Live Chat: 24/7 live chat support via the official website (support.lbank.com).
E-mail: service@lbank.com, the response time is usually within 24 hours.
Social media: Provide community support through platforms such as Twitter (@LBank_Exchange), Telegram (t.me/LBank_en), etc.
Help Center: Provide detailed FAQs and tutorials, covering account registration, trading operations and KYC processes.
Multi-language support: Support English, Chinese, Korean, Japanese and other languages.
🔧 Core business and services
LBank's core business revolves around digital asset trading and blockchain ecological construction:
cryptocurrency trading: providing spot, derivatives and P2P trading, covering 900+ currencies, ranking among the top in the world in terms of trading volume.
Derivatives services: support high-leverage futures and options trading to meet the needs of professional traders.
Staking and Wealth Management: Provide users with passive income opportunities through staking services.
LBK Labs: Investing in blockchain start-ups, with a focus on supporting Web3, DeFi, and NFT.
Developer support: Support Web3 application development through APIs and SDKs to attract institutional customers.
🛠️ Technical infrastructure
LBank's technical infrastructure emphasizes high performance and security:
cloud services: Optimize network performance with Alibaba Cloud CDN and Cloudflare.
Security technology: Support hot and cold wallet separation, Merkle tree asset verification, and multi-signature technology.
High availability: The trading engine supports high concurrency, with a processing speed of up to one million transactions per second.
Data analytics: Integrate Google Tag Manager and Zendesk for user behavior analysis and customer support optimization.
🛡️ Compliance and risk control system
LBank's compliance and risk control system includes:
Anti-Money Laundering (AML): Comply with the US Bank Secrecy Act, Singapore MAS regulations and EU Anti-Money Laundering Directives.
KYC policy: Provide hierarchical KYC verification, L1 level requires the submission of company registration information, and L2 level requires additional shareholder information.
Anti-market manipulation: Implement anti-money laundering, anti-fraud and anti-market manipulation policies, and prohibit fraudulent transactions and other behaviors.
Risk management: Prevent hacker attacks and capital risks with real-time monitoring and anomaly detection systems.
Data transparency: Regularly issue proof of asset reserves to enhance user trust.
🌍 Market positioning and competitive advantage
Market positioning:
LBank is positioned as the world's leading cryptocurrency exchange, serving retail and institutional customers, with the Asian market as the core and radiating to the world. The platform attracts users with low rates, diversified products, and innovative services.
Competitive advantage:
high trading volume: The daily derivatives trading volume exceeds $67 billion, ranking among the top in the industry.
MEME Coin Leader: Listing 240+ MEME Coins, Attracting Community-Driven Investors.
Global coverage: Support 210+ countries and 50+ fiat currencies, covering a wide range of user groups.
Technological innovation: Provide AI-assisted grid trading and efficient API interface.
User trust: Build credibility through multiple regulatory approvals and asset transparency.
🤝 Customer support and enablement
LBank empowers customers by:
educational resources: trading tutorials, blockchain knowledge base, and market analysis reports.
Community building: Interact with users through Twitter, Telegram and other platforms, and regularly hold trading contests and events (such as the 2024 New Year event, with a prize pool of over 200,000 USDT).
Personalized service: Provide exclusive API and customized solutions for institutional customers.
User experience: Multilingual interface and 24/7 customer service improve user satisfaction.
🌱 Social responsibility and ESG
LBank's social responsibility and ESG initiatives include:
diversity and inclusion: advocating for equality and human rights, and supporting multicultural team building.
Blockchain Education: Promote the popularization of blockchain technology and empower users in emerging markets through LBank Labs.
Community events: Hold festive events (such as Ramadan 2024 blessings) to enhance users' sense of belonging.
Environmental impact: There are no clear environment-related initiatives, and the environmental impact may be small due to the characteristics of the industry (digital asset trading).
🤜🤛 Strategic cooperation ecosystem
LBank expands the ecosystem through strategic cooperation:
investment cooperation: LBK Labs invests in Web3 projects such as QED and Versatus to promote the development of blockchain technology.
Technology cooperation: Cooperate with technology companies such as Cloudflare and Alibaba Cloud to optimize infrastructure.
Community Collaboration: Collaborate with MEME coin projects such as Pharaohs to host joint marketing campaigns.
Industry Alliances: Participate in Web3 summits (such as the 2024 Dubai Web3 Summit) to expand the influence of the industry.
💰 Financial health
LBank's financial health can be assessed indirectly through the following data:
financing: $52 million financing was completed in September 2023, demonstrating strong capital attractiveness.
Trading volume: Trading volume of $4 billion in the first quarter of 2025 reflects a stable revenue stream.
User growth: Registered users increased from 10 million (2023) to 15 million (November 2024).
Asset reserves: Verified by the Merkle tree, the exchange reserves are about $14.69 million (May 2025 data).
Specific financial statements (e.g., revenue, profit) are not disclosed, but high trading volumes and ongoing financing indicate a sound financial position.
🚀 Future Roadmap
LBank's future development plans include:
product expansion: Introduce more derivatives and DeFi-related products to enhance the diversity of the platform.
Technology upgrades: Optimize the trading engine to improve processing speed and user experience.
Global expansion: Further penetration of the African and Latin American markets and increased fiat currency support.
Enhanced compliance: Apply for regulatory approvals in more jurisdictions to improve global compliance.
Ecosystem construction: Incubate more Web3 projects through LBK Labs to consolidate its leading position in the industry.
