🔍 Company Profile & Basic Information
Founded in 2018, BingX Crypto Exchange is a privately held company headquartered in Singapore. The registered capital is not disclosed in public channels.
Founded by Josh Lu, the company originated in Melbourne and has grown into a global digital asset trading platform, serving more than 20 million users.
Key executives include: CPO Vivien Lin, Director of Product appointed in December 2023 with backgrounds such as Morgan Stanley, BNP Paribas, Deutsche Bank, and serving as a BingX Global Ambassador. The information of other senior executives and consultants has not been disclosed.
The
country of registration is Singapore (headquarters), and its business covers Australia, Europe, Canada, Australia, Taiwan, etc., and has obtained MSB (Money Service Business) licenses in the United States and Canada.
The business status is normal.
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🗂 Company and market segmentation
Business classification: A global cryptocurrency exchange with Web3/AI features.
Market segmentation: Serving 185+ countries and regions around the world; The United States, Canada, the United Kingdom, Australia, Hong Kong, China, Taiwan and other restricted regions are not supported.
Categorical dimensions include:
exchange platform (centralized)
social trading/copy trading platform, with the first global copy function launched in 2019.
🛠 Core Business & Services
The platform provides:
spot trading: support 850+ currencies, 270+ futures market
derivatives trading: futures trading supports up to 125 times crypto leverage, 200x Forex/Commodities Leverage
Copy Trading: Users can co-invest with 2000+ elite traders around the world, and transparently display performance indicators
asset management: including Grid, Martin, Dual Currency Structured Investment, Pledge, Loan
Robot Trading: Limited to Grid Strategy
The products also cover education (BingX Academy), API access, TradingView integration, and Launchpad.
🧩 technical infrastructure
The platform emphasizes security architecture:
100% User Asset Reserve: Reach Proof-of-Reserve audit, verified by Mazars
: Cooperate with mainstream network security vendors to pass system security
auditMulti-level account security: MFA, email + SMS verification, encrypted
storageReal-time monitoring system: real-time risk control logic and abnormal transaction
detectionInsurance funds: $150 million Shield Fund established from 2024, For technical or hacking incident compensation
🛡 Compliance & Risk Control System
Regulatory Information:
registered as a US FinCEN MSB, and can get involved in foreign exchange and virtual currency business from 2022; Canada is registered as a FINTRAC member
and regulated by AUSTRAC in Australia;
Strict requirements for obtaining KYC/AML in Lithuania, users must provide proof
of identity for transactions
Risk control system:
real-time monitoring and automatic risk control module
Leveraged trading restrictions, policy trading rules (such as prohibiting frequent liquidation and arbitrage),
insurance funds, forced liquidation mechanisms and clearing rules are complete
💳 deposit and withdrawal method
Fiat currency: support credit card (Apple/Google Pay), SEPA, wire transfer, etc.; Four major fiat
cryptocurrencies: on-chain deposits and withdrawals, BEP20 indexing, such as LTC via BSC
💬 Customer Support & Enablement
Support Channels: Live Chat, Email (support@bingx.com), Chatbots, Help
CenterEfficiency: Email response averages 4.5
hoursEnabling content: BingX Academy provides video tutorials, trading tips, terminology
🛠 regulated trading products and software
Web, iOS/Android, desktop applications, support TradingView Integrated
trading products include: Spot, Futures (USD(s)-M, Coin-M), Copy Trading, Grid, Dual Investment, Lending and Lending
🏆 Market Positioning & Competitive Advantage
Advantages are:
multi-product one-stop: spot, derivatives, copying, management comprehensive coverage
of social copying: 2000+ excellent traders with clear rules
Low commissions: Lowest spot / futures fees in the industry (0.1%)
Leverage and multi-market access: 125× crypto/200× FX leverage, FX/commodities new market
safety reserves: 100% asset-backed + Mazars review + $150 million insurance
Deficiencies include:
- a
fund security incident occurred in 2024, with a loss of more than $40 million, and no spot leveraged transactions have been fully compensated
, and the liquidity evaluation is low
The fiat currency payment channel is limited, and the fast buy exchange rate
is high
🤝 Strategic Partnership
Ecosystem
Chelsea FC Official Crypto Exchange Partner (2024–25 season).
Partnering with top audit and cybersecurity firms to maintain asset reserves and system security
🏦 financial health
daily spot turnover exceeds $450 million
, with 1:1 reserves + Proof-of-Reserve Audit capabilities improve asset transparencyClaim
"debt-free"Self-financing insurance fund
🌍 Social Responsibility & ESG
- has
participated in a number of charitable projects
and launched an education platform (Academy) since 2023, enjoying transparent compliance and reserve system support
🛫 future roadmap
We will continue to expand to more countries with compliance licenses (EU, Australia, HK, and Taiwan)
and launch more AI-driven products, such as the new version of BingX AI, to strengthen the social replication function
, deepen ecological cooperation, enhance the insurance mechanism, and optimize user experience and system stability
