⚠️ Important: Currently, its official website https://web.hopex.com/home is inaccessible, seriously affecting information access and transparency.
🏢 Platform Overview: What is HOPEX?
HOPEX is a cryptocurrency derivatives trading platform founded in 2018, registered in the Republic of Seychelles, headquartered in Hong Kong, positioned as a centralized exchange focusing on providing virtual currency trading and crypto derivatives services. The platform supports spot trading of a variety of mainstream digital assets and claims institutional-grade security.
HOPEX was previously registered with the US FinCEN (Financial Crimes Enforcement Network) with regulatory number 31000168682943, but is currently "over" (i.e., invalid) and no longer under regulated status.
⚖️ Regulatory status analysis
Original regulator: FinCEN (Financial Crimes Enforcement Network of the United States)
Regulatory Number: 31000168682943
current status: Marked as "Exceeded", i.e. registration expired or invalid
Regulatory risk: <
ul style="list-style-type: disc" type="disc">The platform is currently in an unregulated state
, and users' trading behavior may lack legal protection
Disputes cannot obtain clear judicial intervention and arbitration channels
💡 Conclusion: Users with high requirements for fund security and platform legitimacy should be particularly cautious, and it is recommended to give preference to platforms regulated by local or international financial regulators (such as ASIC, FCA, CySEC, MAS).
🔐 Security mechanisms and fund protection measures
HOPEX claims to adopt the following security mechanisms to protect user assets:
Multi-signature address management: Withdrawal operations require multiple authorized parties to jointly sign to reduce the risk of internal malice.
Cold wallet offline storage: Most user assets are stored in cold wallets that are inaccessible to the network to prevent hacker attacks.
Encrypted Communication Protocols: Transactions and account operations are encrypted using advanced encryption protocols such as SSL/TLS.
Two-Factor Authentication (2FA): Enable tools like Google Authenticator as an additional means of authentication for account access and transaction operations.
Account isolation mechanism: User assets are separated from the platform's working funds to reduce the risk of fund misappropriation (unverified, only the platform's self-statement).
🔍 Risk warning: Despite the complete security statement, users still need to bear certain uncertainties due to the lack of regulatory audits and third-party security certifications.
💱 Trading assets and market support
HOPEX offers trading in over 100 cryptocurrencies, including:
Mainstream currencies: Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), The Bitcoin Cash (BCH)
platform does not provide a complete list of coins, but third-party channels indicate a wide variety
Additionally, the platform focuses on providing derivatives trading services for crypto assets, including:
crypto derivatives contracts
- a
product form similar to perpetual contracts, designed with the goal of simplifying the risk operation of leveraged products
There may be embedded risk management mechanisms, but the specific rules are not publicly disclosed transparently
The spot trading market
provides spot trading pairs for users to freely exchange between different assets
💳 Detailed explanation of deposit and withdrawal methods
HOPEX provides a variety of fund entry and exit channels for fiat currencies and crypto assets:
✅ Supported deposit/withdrawal methods:
bank account transfers,
ACH automatic clearing system (US users only),
wire transfers (Wire Transfer),
Coinbase USD wallet(Linked to Coinbase account)
Credit / Debit Card
Cryptocurrency wallet transfers (e.g., BTC, ETH on-chain transfers),
⏱ Processing time:
Cryptocurrency: usually a few minutes to a few hours (depending on the speed of on-chain confirmation)
Credit/debit cards: Generally instant credits
Wire transfers/bank transfers: Usually 1-5 business days
💸 Fees:
withdrawal fees are not disclosed in detail, but third-party channels mention:
When using wire transfer or ACH methods, the one-time fee typically does not exceed $20
Deposit fees are usually determined by the payment channel, and some methods are free
📌 Recommendation: Before using funds, it is recommended to contact HOPEX customer service directly to confirm the currently applicable fees and limits.
💻 Platform operation and user experience
Platform interface: Based on the web operation interface, the design is relatively simple and
lacks mobile apps or standalone desktop
terminal function limitations: advanced order types, API support, Algorithmic trading, trading charting tools, and other functions are weak or not explicitly
user comment feedback:
Some users reported that the UI is friendly and the trading is smooth
, while others report insufficient operation functions and lack of advanced trading options
💬 Customer support
available channels include:
and Facebook
Instagram
WeChat / Weibo
phone support (individual countries only)
💡 User experience feedback:
Some users also said that there are delays in customer service responses and that efficiency needs to be improved
Some users said that the customer service responded promptly and answered questions professionally
📊 Summary of user reviews
User 1 (front):
It means that the transaction stability is good, the withdrawal is fast, the interface is clear
, the customer service is more professional, and it can effectively answer
> affirming the platform's security mechanisms (encryption, 2FA, multi-signature cold wallets).
user 2 (neutral and negative):
Concerned about regulatory transparency and unable to verify regulatory statusAlthough
the trading interface is not rich enough to function
, it has not encountered serious problems, but it has a wait-and-see attitude towards the platform's long-term trust
🧾 Conclusion and Comprehensive Advice
HOPEX is an unregulated cryptocurrency trading platform with low information transparency. Although it claims to have security protection mechanisms, diverse trading functions, and support multiple fund channels, there are significant risks to ordinary users due to issues such as inaccessible official website, invalid regulatory status, and unclear fee structure.
🛡 If you are considering using it, please be sure to:
invest in small trials with caution to avoid large deposits
Confirm deposit and withdrawal channels and handling fee details in advance
, and obtain the latest operational information through customer service/social channels












